Terms of service
These terms cover this website and the text messages Fixed Haus sends. Using the site, calling us, or replying to one of our texts means you accept them.
Using this site
Everything here — project descriptions, photographs, service areas, timelines — is a description of the work we do, not a quote and not a contract. A price is a price when it is written down for your specific project and signed. Photographs are of our own completed work.
Text messages: what you are agreeing to
How you opt in. You opt in by contacting us first. If you call (314) 455-8086 and we cannot pick up, we text that number back to ask what you need. If you submit the quote form and enter your mobile number, you are agreeing we may reply to you by text about that request. We never text a number that did not contact us first, and we never buy, rent or import lists.
What we send. A reply when we miss your call, confirmation that your quote request arrived, messages about scheduling and your job, and one request for a review after a job is finished. Service messages only. We do not send promotions, offers or marketing by text.
How often. Message frequency varies and depends on what you contact us about. Most people get one or two messages about a single enquiry.
What it costs. We do not charge for messages. Message and data rates may apply from your own carrier.
How to stop. Reply STOP to any message and you will get one confirmation and then nothing further. Reply START if you want them back. Reply HELP, or call (314) 455-8086, for help.
Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and can depend on your device, coverage and carrier.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent is not shared with any third party.
What we do with the rest of your information is set out in our privacy policy.
Quotes and the work itself
Sending the form or leaving a voicemail starts a conversation, it does not book a job and does not oblige either of us to anything. The terms of the work — scope, price, schedule, payment, warranty — are whatever the written agreement for your project says. If something here disagrees with that agreement, that agreement wins.
Changes
If what we send or how we handle it changes, this page changes with it and the effective date at the top moves. The current page is the agreement; there is no archive of prior versions.
Contact
Fixed Haus · St. Louis, MO · (314) 455-8086 · fixedhaus@gmail.com